RELATED TO NAVIGATION

Symptoms | Check items | Probable malfunction location
Multifunction switch and preset switch operation does not work. |

- All switches cannot be operated.
- “MULTI AV” is displayed on system selection screen when the CONSULT‐III is started.

- Multifunction switch power supply and ground circuit.
- AV communication circuit between AV control unit and multifunction switch.
  Perform CONSULT‐III self-diagnosis.
  Refer to CONSULT - III Function (MULTI AV).

- All switches cannot be operated.
- “MULTI AV” is not displayed on system selection screen when the CONSULT‐III is initialized.

AV control unit power supply and ground circuit malfunction.
Refer to Diagnosis Procedure.
Only specified switch cannot be operated. | Multifunction switch or preset switch malfunction. Perform multifunction switch and preset switch self‐diagnosis function. Refer to On Board Diagnosis Function.
Fuel economy display, vehicle setting operation is abnormal. | There is malfunction in the CONSULT‐III self-diagnosis result. | Perform detected DTC self-diagnosis. Refer to CONSULT - III Function (MULTI AV).
There is no malfunction in the self-diagnosis results. | Ignition signal circuit malfunction. Refer to Diagnosis Procedure.
Guide sound is not heard or too low. | On the setting display select “system sound (guide sound volume, etc.),” and confirm that guide sound is ON. | AV control unit malfunction.Replace AV control unit. Refer to Removal and Installation.

RELATED TO HANDS‐FREE PHONE

- Check that the cellular phone is a corresponding type (Bluetooth™ correspondence) when the hands‐free related malfunction vehicle is in service before performing a diagnosis.
- There is a case that malfunction occurs due to the version change of the phone type, etc. even though it is a corresponding type. Therefore, confirm it by changing the cellular phone to another corresponding type phone, and check that it operates normally. It is necessary to distinguish whether the cause is the vehicle or cellular phone.

Simple Check for Bluetooth™ Communication
If cellular phone and AV control unit cannot be connected with Bluetooth™ communication, the following procedure allows the technician to judge which device has a malfunction.

1.Turn on the cellular phone, not connecting Bluetooth™ communication.

2.Start CONSULT‐III, then start Windows®.

3.Set CONSULT‐III near the cellular phone.

4.When operating Bluetooth™ registration by cellular phone, check if CONSULT‐III* is displayed on the device name.
(If another Bluetooth™ device is located near the cellular phone, the name of the device will also be displayed.)
NOTE：
*:Displayed device name is “NISSAN‐”.

- If no device name is displayed, cellular phone is malfunctioning. Repair the cellular phone first, then perform diagnosis.
- If CONSULT-III is displayed on device name, cellular phone is normal. Perform diagnosis as per the following table.

Symptoms | Check items | Probable malfunction location
Does not recognize cellular phone connection. (no connection is displayed on the display at the guide.) | Repeat the registration of cellular phone. | AV control unit malfunction. Replace AV control unit. Refer to Removal and Installation.
Hands‐free phone cannot be established. |

- Hands‐free phone operation can be made, but the communication cannot be established.
- Hands‐free phone operation can be performed, however, voice between each other cannot be heard during the conversation.

AV control unit malfunction.
Replace AV control unit.
Refer to Removal and Installation.
The other party's voice cannot be heard by hands‐free phone. | Check the “microphone speaker” in Inspection & Adjustment Mode if sound is heard. | AV control unit malfunction. Replace AV control unit. Refer to Removal and Installation.
Originating sound is not heard by the other party with hands‐free phone communication. | Sound operation function is normal. | AV control unit malfunction. Replace AV control unit. Refer to Removal and Installation.
Sound operation function does not work. | Microphone signal circuit malfunction. Refer to Diagnosis Procedure.
The system cannot be operated. |

- The retractable hard top is fully closed.
- The voice recognition can be controlled.
- Steering switch's “MRK”, “VOL UP”, “VOL DOWN” switch works, but “” it does not work.

Steering switch malfunction.

- The retractable hard top is fully closed.
- The voice recognition can be controlled.
- Steering switch's “MRK”, “VOL UP”, “VOL DOWN”, “” switches do not work.

Steering switch signal B circuit malfunction.
Refer to Diagnosis Procedure.
All steering switches do not work. | Steering switch ground circuit malfunction. Refer to Diagnosis Procedure.

RELATED TO RGB IMAGE

Symptoms | Check items | Probable malfunction location
RGB image is not shown. | — | RGB digital image signal circuit malfunction. Refer to Diagnosis Procedure.

RELATED TO VOICE CONTROL

Symptoms | Check items | Probable malfunction location
The voice cannot be controlled even if the voice control screen is displayed. | Voice sounds at “Voice Microphone Test” of Confirmation/Adjustment mode. | AV control unit malfunction. Replace AV control unit. Refer to Removal and Installation.
Voice does not sound at “Voice Microphone Test” of Confirmation/Adjustment mode. | Microphone circuit malfunction. Refer to Diagnosis Procedure.
The voice cannot be controlled (Voice control screen is not displayed). | Steering switch's “SOURCE”, “SEEK UP”, “SEEK DOWN”, “”, “START / STOP”switches do not work. | Steering switch signal A circuit malfunction. Refer to Diagnosis Procedure.
All steering switches do not work. | Steering switch ground circuit malfunction. Refer to Diagnosis Procedure.

RELATED TO AUDIO

Symptoms | Check items | Possible malfunction location / Action to take
The disk cannot be removed. | — | Disk eject signal circuit malfunction. Refer to Diagnosis Procedure.
The preset switch cannot be operated |

- The sound is not heard at “Check speaker” at Confirmation/Adjustment mode
- The steering switch cannot be operated
- The multifunction switch can be used, but the eject switch cannot be used

AV control unit power supply and ground circuit.
Refer to Diagnosis Procedure.
Audio sound is not heard. | No sound from all speakers LH. |

- Audio amp. LH power supply and ground circuit.
  Refer to Diagnosis Procedure.
- Audio amp. ON signal circuit.

No sound from all speakers RH. |

- Audio amp. RH power supply and ground circuit.
  Refer to Diagnosis Procedure.
- Audio amp. ON signal circuit.

Sound is heard only from specific places (RH front, RH rear, LH front and LH rear). | Audio signal circuit of suspect system.
Satellite radio is not received. | There is malfunction in the CONSULT‐III self‐diagnosis result. | Perform CONSULT‐III self-diagnosis. Refer to CONSULT - III Function (MULTI AV).
There is no malfunction in the CONSULT‐III self‐diagnosis result. | Perform the following inspection procedure.

1. Check satellite radio antenna mounting nut for looseness.
   NOTE：
   Tightening torque: 6.5 N·m (0.66 kg‐m, 58 in‐lb)
2. Visually check for satellite radio antenna feeder.

AM/FM radio is not received. | Other audio sounds are normal. |

- Antenna amp. ON signal circuit.
- Antenna feeder.

RELATED TO USB
NOTE：
Check that there is no malfunction of USB equipment main body before performing a diagnosis.

Symptoms | Check items | Possible malfunction location / Action to take
iPod® or USB memory can not be recognized. | — |

- USB harness malfunction.
- USB connector malfunction.

iPod® is a trademark of Apple inc., registered in the U.S. and other countries.

RELATED TO DVD MODE

Symptoms | Check items | Probable malfunction location
The disk cannot be removed. | — | Disk eject signal circuit malfunction. Refer to Diagnosis Procedure.
DVD image is not displayed. | — | Perform CONSULT‐III self-diagnosis. Refer to CONSULT - III Function (MULTI AV). When detecting no malfunction in those components, the following items are a possible cause.

- Composite image signal circuits malfunction.
  Refer to Diagnosis Procedure.

DVD sound is not heard. | No sound from all speakers LH. |

- Audio amp. LH power supply and ground circuit.
  Refer to Diagnosis Procedure.
- Audio amp. ON signal circuit.

No sound from all speakers RH. |

- Audio amp. RH power supply and ground circuit.
  Refer to Diagnosis Procedure.
- Audio amp. ON signal circuit.

Sound is heard only from specific places (RH front, RH rear, LH front and LH rear). | Audio signal circuit of suspect system.

RELATED TO STEERING SWITCH

Symptoms | Probable malfunction location
None of the steering switch operations work. | Steering switch ground circuit malfunction. Refer to Diagnosis Procedure.
Only specified switch cannot be operated. | Steering switch malfunction.
Steering switch's “SOURCE”, “SEEK UP”, “SEEK DOWN”, “”, “START / STOP” switches do not work. | Steering switch signal A circuit malfunction. Refer to Diagnosis Procedure.
Steering switch's “MRK”, “VOL UP”, “VOL DOWN”, “” switches do not work. | Steering switch signal B circuit malfunction. Refer to Diagnosis Procedure.

RELATED TO MULTIFUNCTION METER

Symptoms | Check items | Possible malfunction location / Action to take
The multifunction meter cannot be displayed | There is a malfunction in the CONSULT‐III self-diagnosis result | Perform detected DTC self-diagnosis
There is no malfunction in the self-diagnosis results | AV control unit power supply and ground circuit (IGN) Refer to Diagnosis Procedure.
Only a particular item cannot be displayed | “COOLANT TEMP” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Engine coolant temperature sensor signal circuit

“ENGINE OIL TEMP” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Oil pressure sensor signal circuit

“ENGINE OIL PRESSURE” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Oil pressure sensor signal circuit

“TRANS OIL TEMP” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Transmission fluid temperature sensor signal circuit

“TRANS OIL PRESSURE” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Transmission oil pressure sensor signal circuit

“BOOST” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Boost sensor signal circuit

“SPEED” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Vehicle speed sensor signal circuit

The multifunction meter cannot be displayed | Only a particular item cannot be displayed | “FUEL / RANGE” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Fuel gauge signal circuit

“FUEL FLOW” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Fuel injection signal circuit

“FUEL ECON.” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- ECM, combination meter signal circuit

“TORQUE SPLIT” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Torque allocation signal circuit

“ACCEL BRAKING G” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Signal circuit of Yaw rate sensor, lateral G sensor, and longitudinal G sensor

“CORNERING G” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Signal circuit of Yaw rate sensor, lateral G sensor, and longitudinal G sensor

“TOTAL G” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Signal circuit of Yaw rate sensor, lateral G sensor, and longitudinal G sensor

“CLOCK” display is malfunctioning | GPS antenna circuit
“ACCEL PEDAL” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Accelerator pedal position sensor signal circuit

“BRAKE PEDAL” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Brake fluid pressure sensor signal circuit

“STEERING” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- Steering angle sensor signal circuit

The multifunction meter cannot be displayed | Only a particular item cannot be displayed | “GEAR EFFICIENCY” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- TCM, combination meter signal circuit

“FUEL EFFICIENCY ” display is malfunctioning |

- Perform self-diagnosis of CONSULT‐III. Refer to CONSULT - III Function (MULTI AV).
- When there is no malfunction in the CONSULT‐III self-diagnosis result

- ECM, TCM, combination meter signal circuit

“STOP WATCH” display is malfunctioning | AV control unit.