 OVERALL SEQUENCE
 DETAILS OF TROUBLE DIAGNOSIS FLOWCHART
 1.QUESTIONNAIRE & CHECK SYMPTOM
Check the malfunction symptoms when the customer brings the vehicle in by performing the following items. - Interview the customer to obtain the malfunction information. (When, Where, What, How, How often, What happened, etc.)
- Check the symptom.
Is the symptom judged as a malfunction? YES >>GO TO 2.NO >>Symptom by normal operation. Refer to Symptom Table.
 2.SELF-DIAGNOSIS (CONSULT‐III)
- Connect CONSULT‐III and perform a self-diagnosis for “MULTI AV”. Refer to CONSULT-III Function.
NOTE: If “MULTI AV” is not displayed, check AV control unit power supply and ground circuit. Refer to Diagnosis Procedure.
- Check if any DTC is displayed in the self-diagnosis results.
Is DTC displayed?
YES >>Perform the relevant diagnosis referring to the DTC order list, and then GO TO 3. Refer to DTC Index. NO >>Perform the relevant symptom diagnosis referring to the Diagnosis Chart by Symptom, and then GO TO 3. Refer to Symptom Table.
 3.REPAIR OR REPLACE MALFUNCTIONING PARTS
- Repair or replace the identified malfunctioning parts.
- Erase the stored self-diagnosis results after repairing or replacing the relevant components if any DTC is indicated in the self-diagnosis results.
After finishing work >>GO TO 4.
 4.FINAL CHECK
Description of check - Check that the symptom is resolved.
- Check if any other malfunctions are present.
Are check results normal? YES >>INSPECTION END NO >>GO TO 2.
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